Contact Us
Questions about a shirt? Want to know more about authentication, shipping, or our story? Or just want to talk football? I’d love to hear from you! Fill out the form below and I’ll get back to you as soon as possible.
Visiting our location is possible by appointment only.
ICONIC SHIRTS
Enschedesestraat 164
7552 CL Hengelo
the Netherlands
📱 +31 85 2033 466
📧 esperanza_ates@onet.pl
We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help. Please review our return policy below to understand the conditions and process for returning items.
Eligibility for Returns
To be eligible for a return, your item must meet the following conditions:
- The item must be unused and in the same condition that you received it.
- The item must be retained in its original packaging.
Time Frame for Returns
You have 14 days from the date of receiving your item to request a return. If this time frame has elapsed, we unfortunately cannot accept a return or exchange.
How to Initiate a Return
To start the return process, please send an email to to obtain the return address and further instructions. Our customer service team will guide you through the next steps to ensure a smooth return experience.
Refund Processing
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 5~10 days, depending on your card issuer's policies.
If you have any questions regarding our return policy, please do not hesitate to contact us at .